The 2-Minute Rule for Telus customer service
The 2-Minute Rule for Telus customer service
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Pro was in the position to wander me via my difficulty and assisted pinpoint where by the trouble was taking place and encouraged me of another so I could get my task accomplished. I so appreciated his help and persistence in strolling me by way of the several scenarios. He adopted up with facts on my subsequent measures.
Certainly I attempted chat and bought connected having a Reside man or woman However they explained to me I needed to connect with. Not sure what the representatives to the chat can help with.
@chris14 I needed to clear up some inaccurate facts. We'll maintenance TELUS owned downed strains at no cost. We are going to only remove the line absolutely for development/renovation functions but there is a cost concerned. We sent you A personal message in case you want to maneuver ahead with either situation.
How do I discover that person. I think I am going right into a new billing cycle And that i are running in circles for weeks
As for loyalty, there's no this sort of thing any more. Undergoing the exact same issue with my Telus house services. I’m done with them frequently escalating my agreement pricing. Likely again to Shaw when my agreement runs out.
Payment impacting variations will require a cellphone phone but prior to executing that, Have you ever attempted the payment arrangement alternatives on line?
I'm explained to to speak to Loyalty and Resolution and nonetheless finding no where. I've managed to speak to 2 people that referred to as by themselves managers from the Philippines, who could not assistance me.
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I'll cancel all of the services home and cell with Telus and convey to my friends and family to do so, that was the worst experience I bought with Telus
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I would really like a contact from a person who has some selection creating electricity on how I can shut my accounts and be done with Telus.
Hello @Ben708 we absolutely value your loyalty with us and we wish to enable. You should regulate your inbox for your concept from us
I had some slight problems but I'd Completely no idea how to fix them. Then, my telus billing support co-employee recommended me of the service. Your staff had been extremely client and beneficial! Owing to all of them!
This can be a enormous squander of your time and only creates an extremely pissed off customer just before they get to speak on the CSR and now the CSR has to manage an by now stressed to their limit customer.